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FAQs

Home FAQs

#Frequently asked questions

Are IScent oils safe?
Yes! We manufacture all our scents in accordance with IFRA standards, making them safe to use. Iscent oils are vegan and cruelty-free, and there are no parabens, phthalates, or petroleum in any of our products.
How does a cold air diffuser work?
Instead of water or heat, cold air diffusers emit a fine dry mist of nano-particles that contain essential oils into the air. These diffusers work by filtering cold air from your space and then diffusing the oils into the air. With our diffusion technology, we achieve a much stronger and purer scent than water-based or heated diffusers. Using cold air to disperse scent is the most efficient and safe method of filling a room with fragrance, and there is no residue left behind.
What are the benefits of using a diffuser for my home?
Finding your signature home fragrance is just as important as your choices in decor style and furniture. It's something you find pleasing to smell all the time, and it's not overwhelming when guests come over. Additionally, all of Iscent oils are made with high-quality beneficial essential oils. You may enjoy calming benefits from lavender and uplifting ones from lemon.
What are the benefits of using a diffuser for my business?
Scent marketing helps attract customers into your physical store, elicit emotions and build a connection with your brand, and make your store more memorable. Simply put, customers have a more pleasant shopping experience and stay longer when a store smells pleasant to them.
How do I talk to an Iscent consultant?
We're always here to help you find the perfect scent for your home or business! You can send us a message online or call (954) 621-3565.
Is there a monthly subscription option?
Yes! We offer discounts when you purchase monthly supplies of 3 or 6 100ml oil refills. You can select the same scents each month, or mix and match.
Are Iscent oils pet and child safe? Will they damage furniture?
Cold air diffusion leaves no oily residue behind so there is no risk of Iscent products damaging your furniture. Iscent oils are totally safe for your children and pets. We manufacture all our scents in accordance with IFRA standards, making them safe to use. Iscent oils are vegan and cruelty-free, and there are no parabens, phthalates, or petroleum in any of our products.
What are the ingredients in iScent oils?
Our oils are made with a blend of therapeutic essential oils and the highest quality fragrance oil that meets IFRA standards. With our unique cold air diffusers, the benefits of the essential oils and enhanced with fragrance oils to create a controlled, lasting scent.
Can I use other oils in my Iscent diffuser?
No. Iscent oils are specifically made for Iscent diffusers. The oil is mixed to the precise viscosity needed to work with cold air diffusion technology. Using a generic oil in your diffuser can damage the diffuser and will void the warranty.
Is the intensity of the scent adjustable?
Yes. Iscent diffusers come with 4 adjustable strength options plus a sensor that only keeps it running when there is sufficient light in the room. There is also a 24-hour mode to keep your space smelling great around the clock.
How much coverage do Iscent diffusers have?
Our home diffusers cover approximately 800 square feet. Our commercial diffuser cover approximately 2000 square feet.